Online reservation system provides travel agency business the right platform to grow its business to global audience. It allows all the travel services starting from hotel reservations to booking of spa or vacation deals to book online without any interaction with travel agent staffs. The easy to use interface provides all the information related to hotel deals, flight deals, tour details, vacation details, nearby attractions while booking hotels, car rental or transfers facility, driver details and many more before booking.
Online Booking System can be available in following sub portals:
Hotel Booking System
Flight Booking System, Airline Booking System
Car Booking System
Transfer Booking System
Meta Search Engines
Bus Booking System
Online Reservation Software has following features :
Global Inventory System for hotels, flights, cars, transfers, vacation deals
While dealing with global market, having global inventory for all kind of travel services is a must. Online reservation software must be connected with top hotel, flight and transfers inventory to provide best deals to global clients.
B2C & B2B both the interfaces
For more bookings all online reservation system must have the capability of both B2B and B2C interfaces. There should be distinct identifier separating the B2B and B2C version of the online reservation systems. This separation could be achieved through implementing customized customer interface with distinct features.
Multiple Payment Gateways
An excellent online booking engine would be the one that has the capability of possessing multiple payment gateways. There would be some customers who would prefer paying through credit or debit cards and there would be other you would prefer using the agent deposit model or e-wallet system.
Travel CRM System/ Client Retention Tools
Retaining of the old client is equally important than attracting new clients. Your online booking system should have the facility of providing timely alerts for booking status and cancellation status through emails. For example, one of the effective methods used by the hotel reservation system for retaining client is pushing the relevant content to them through mapping the hotels, cities and countries with the help of a one stop shop in your home page.
Google Map & Street View Options
Customers always prefer dealing with real business. When you integrate the Google map street views with the hotel reservation system, will enable the client to locate the business with ease. Google map also helps you in getting connected to clients who prefer to deal face to face.
Logs for the Agents and Reporting System
An online booking software system is regarded to be excellent when it is capable of developing an excellent agent activity, which further simplifies the process of user behaviour analysis. The result of the analysis helps in determining the strong and weak points and also helps in product development.
Graphical Booking Reports
This gives agents a clear idea about the progress, which is happening on their front.
SMS gateway integration for alerts
SMS gateway integration helps for provide alerts and reminders to travel agents and customers for PNR status, PNR number, flight timings, weather forecast, booking status that helps in enhancing the level of accuracy related to the online reservation system.
Airline reservations bring top growth for online travel booking portals?
With travel technology advancement that the world has witnessed, airline reservation system couldn't be left behind. There was a growing demand for an online reservation system which could help in swift booking of the airline bookings. With the top GDS like Amadeus, Galileo and Sabre, airline reservations through online portals, have gone onto a next level. Higher volumes are making up for the thinner margin in flight booking domain.
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