The present-day global traveling industry in the United States and Canada faces multiple challenges and lays the professionals of the sector under the necessity to meet customers’ needs not only in person but also on the web remaining in line with the evolving new technology facets in travel and tourism as well as customer experience […]
Read MoreChatbots have this year quite the topic of conversation. 2018 is the year of the chatbot and artificial intelligence. The travel industry is anxiously trying to find their place in this new channel. From KLM on Messenger to the Kayak on Slack, brands in the travel industry are experimenting with chatbot. And it makes sense: […]
Read MoreThe internet and the proliferation of smart-phones have transformed the way consumers reserve hotels and accommodation. This drastic change in consumer behavior has led to an up-rise in online bookings around the world and inherently meant a transformation in how travel agencies help their customers book hotel rooms. Travel agencies with hotel booking systems are […]
Read MoreThe internet and the proliferation of smart-phones have transformed the way consumers reserve hotels and accommodation. This drastic change in consumer behavior has led to an up-rise in online bookings around the world and inherently meant a transformation in how travel agencies help their customers book hotel rooms. Travel agencies with hotel booking systems are […]
Read MoreAll of those hotel reviews that TripAdvisor members write about their favorite or least favorite hotel stays will now be influencing TripAdvisor’s personalized hotel recommendations for users. After running an extensive beta, TripAdvisor officially launched its “Just for You” feature, which uses TripAdvisor members’ reviews of hotels, past TripAdvisor searches for hotels and destinations, and […]
Read More