The concept of making your travel booking online has been transformed into reality with the implementation of Online reservation system. Also known as central reservation system, it has become an eminent part of travel portal development for the travel agencies. Online reservation system/ central reservation system (CRS) is commonly used in travel and tourism industry for making online reservations for airlines, hotel rooms, tour package , bus, car etc. to increase sales and customer’s reach across the globe. But it is majorly used in hotel industry.
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Here are some of the benefits of online reservation system.
Compatibility
The central reservation system is compatible to all kind of distribution system either (global distribution system) GDS or (internet distribution / hotel distribution system) IDS. It is a multi-lingual system with capability to accommodate one or more hotel suppliers / XML providers such as GTA, Kuoni, Hotelbeds, Tourico, Travco, Special Tours, HotelsPro, Path Finder, Miki Travels, Sun Hotels, Darina Holidays, DOTW, Asian trials and Versys.
Security
Customers can book tickets or reserve rooms online and can do payment through online payment gateway which is secured. All the information related to their bank or cards are kept secured and confidential.
Global reach with local knowledge
The online reservation system / hotel reservation system contains all the modules B2C, B2B, B2B2B. It also allows travel agents to develop their own white labeled solution to market the products under their own brand name.
Increase in revenue and Increase efficiency
By allowing all kinds of customers like individuals, agents, sub agents, corporate to book online 24/7 through this central reservation system will increase the sales. Agents in turn can earn good commission by accessing the suppliers’ website online 24/7. With a strong administration console, management team can also analyze the reports (agent wise, date wise, month wise, year wise, etc.) and get to know the market trends to plan for the future marketing and sales of their online product.
Less Operational Cost
Central Reservation System provides users an opportunity to book hotels, tickets, transfers, tours etc. online thus reducing the operational cost by reducing the overall manpower, systems, accountancy, offline advertisements and many other facilities to run and manage the operations of travel agency.
User Benefits
Central Reservation System can be integrated to any web portal through web services. The web portal in turn, will have very strong user interface wherein a user can search any hotels according to his specific requirements through an advance search system. He can have regular newsletter based upon the subscription to know all the offers he is getting. He can avail discounts and can view special packages displayed in the portal.
Airline reservations bring top growth for online travel booking portals
With travel technology advancement that the world has witnessed, airline reservation system couldn’t be left behind. There was a growing demand for an online reservation system which could help in swift booking of the airline bookings. With the top GDS like Amadeus, Galileo and Sabre, airline reservations through online portals, have gone onto a next level. Higher volumes are making up for the thinner margin in flight booking domain.