The present-day global traveling industry in the United States and Canada faces multiple challenges and lays the professionals of the sector under the necessity to meet customers’ needs not only in person but also on the web remaining in line with the evolving new technology facets in travel and tourism as well as customer experience […]
Read MoreChatbots have this year quite the topic of conversation. 2018 is the year of the chatbot and artificial intelligence. The travel industry is anxiously trying to find their place in this new channel. From KLM on Messenger to the Kayak on Slack, brands in the travel industry are experimenting with chatbot. And it makes sense: […]
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