Computer reservation system, commonly known as CRS system is basically a web-based application specially designed for travel agents and OTAs to provide their customers 24/7 web interface to search and book the flight tickets, hotel rooms, transfers, cars, bus tickets, event tickets and tour packages. It also supports B2C - end user module, B2B - agent module, B2B2B - sub agents and while-label products from other OTAs. At the backend it connects to various suppliers for inventories of flights, hotels, cars, transfers, bus, vacation and events.
PROVAB TECHNOSOFT, a leading computer reservation system development company builds travel reservation system by developing a strong CRS system and also integrates various travel APIs and GDS system for bringing the inventories of flights, hotels, cars, transfers, bus, vacation and events from various travel consolidators. The comprehensive admin and custom reporting module help travel agents to manage the whole system smoothly and run the show successfully.
The main features of CRS System:
Multiple GDS and XML connectivity
Computer reservation system integrates
Global distribution system GDS - Amadeus, Galileo, Sabre & Travelport
Hotel XML / API - Expedia, GTA Travel, HotelBeds, Tourico, HotelsPro, DOTW, Travco, Kuoni, Miki, Jac Travels, Restel, Bonotel
Bus API – Ticketgoose, Abhibus, Travelyaari, Red bus
Car API- CarTrawler, A2B
Transfers API - GTA & Hotelbeds, Cruise API - MSC, Princess and Carnival.
B2B/B2C/B2B2C Business Models
Travel agents can incorporate various business model while developing online reservation system with various APIs. These business models help them to increase their bookings through various channels. For example a B2C system can expose the travel services to only direct cutomers, where as B2B system can not only expose the contents to its sub-agents who can use your own system to do bookings. A B2B2C business model works for both direct customers as well as sub agents. Based upon your mutual agreement you can set various privileges and offers for various customers and agents.
Comprehensive Admin Console
Bookings and Cancellation Management
Define User Roles & Rights
Vouchers and Invoice management
Backend Profile Management
Staff Login Activation/Deactivation
Staff Booking Reports and Agent Booking Reports
View and search customer’s profiles (booking & cancellation)
Dashboard and search function for all our sub websites booking and activity
General and Sales Report
Admin can also search reports with voucher no. booking date, check-in check-out date, itinerary, agent id, customer name, vendor and commission wise.
Other features of the Web based reservation system includes
Dynamic Rate Display
Multi options for customers
Description of every services
Guest History Profiles
Online Reservation Modification
Credit Card Verification
Confirmation by Email and SMS
How travel portal solutions have helped agencies to expand globally?
The process of online bookings has many advantages. For both the travelers and the travel agencies, it saves time and effort. Therefore, the traditional practices like visiting the travel agent's place to make flight reservations or any other related services are no more used. Leading agencies are going for travel portal development with GDS Amadeus and APIs to set up b2c and b2b portals with online booking engines.